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The Experience Matters. Let us show you why.
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We Are a Multi-Channel Customer Engagement Services Provider

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Consumer Goods Services

Life Sciences Services

The Experience Matters

C3i Solutions, an HCL Technologies company, is a multi-channel customer engagement services provider, specializing in global, high-touch consumer, patient, and end-user management. For the past 35 years, our unique, multi-channel approach and experience in highly regulated industries have made us the partner-of-choice for some of the world’s most trusted brands. With a strategic focus on innovation, we excel at protecting our clients’ brands, while maximizing productivity and cost efficiency.

Drug Safety & Pharmacovigilance Services

We have the Process, the People, and the Technology needed to deliver high quality, scalable, product safety solutions to meet your ever-growing needs.

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Trends in Medical Information

The report provides valuable insights into how medical information contact centers are responding to global trends driving industry change

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Direct From Consumers: New Insights into Channel Preferences

Our findings give insight into consumers’ behavior and preferences, and can guide your customer care strategies going forward.

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Technology Enhanced Patient Engagement - It's a Blockbuster

The features and functions that should be top of mind when reviewing technologies to support your patient engagement program

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Surveying the Patient Engagement Landscape

We surveyed pharma professionals to better understand the current patient engagement landscape, including shared challenges, and how they are influencing strategies.

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HCL Technologies Acquires Life Sciences and Consumer Services Provider C3i Solutions

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Latest News

C3i Solutions Receives 2019 CUSTOMER Magazine Product of the Year Award

March 20, 2019

C3i Solutions and Pfizer Consumer Health Win Bronze Stevie Award in the 2019 Stevie Awards for Sales & Customer Service

February 23, 2019

C3i Solutions and Pfizer Consumer Health Named as Finalists in the 13th Stevie Awards for Sales & Customer Service

January 24, 2019

Recent Events

Recent Blog Posts

Video Email: Your Secret Weapon in Improving cSat

Karen Weber
Oct 23, 2019

The Experience Matters.

As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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