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The Experience Matters. Let us show you why.
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We Are a Multi-Channel Customer Engagement Services Provider

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Consumer Goods Services

Life Sciences Services

The Experience Matters

C3i Solutions, an HCL Technologies company, is a multi-channel customer engagement services provider, specializing in global, high-touch consumer, patient, and end-user management. For the past 35 years, our unique, multi-channel approach and experience in highly regulated industries have made us the partner-of-choice for some of the world’s most trusted brands. With a strategic focus on innovation, we excel at protecting our clients’ brands, while maximizing productivity and cost efficiency.

Direct From Consumers: New Insights into Channel Preferences

Our findings give insight into consumers’ behavior and preferences, and can guide your customer care strategies going forward.

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Technology Enhanced Patient Engagement - It's a Blockbuster

The features and functions that should be top of mind when reviewing technologies to support your patient engagement program

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Patient Engagement Video

What takes a patient engagement program from good to great? Nurse Jen will give you the answer in our newest video

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Surveying the Patient Engagement Landscape

We surveyed pharma professionals to better understand the current patient engagement landscape, including shared challenges, and how they are influencing strategies.

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Latest News

C3i Solutions and Pfizer Consumer Health Presenting at the Re-Imagine Customer Care Conference by SOCAP

October 1, 2018

C3i Solutions and Nestle Presenting at the Re-Imagine Customer Care Conference by SOCAP

October 1, 2018

Jackie Hoover, SVP Innovation, Marketing & Solutions is Selected as a Semi-Finalist in the CX Impact Awards

September 26, 2018

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Recent Blog Posts

Proactively Use VoC Insights to Blow Your Customers’ Minds

Chris McGugan
Oct 17, 2018

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The Experience Matters.

As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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