We Are a Multi-Channel Customer Engagement Services Provider

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The Experience Matters

C3i Solutions, an HCL Technologies company, is a multi-channel customer engagement services provider, specializing in global, high-touch consumer, patient, and end-user management. For the past 35 years, our unique, multi-channel approach and experience in highly regulated industries have made us the partner-of-choice for some of the world’s most trusted brands. With a strategic focus on innovation, we excel at protecting our clients’ brands, while maximizing productivity and cost efficiency.

Drug Safety & Pharmacovigilance Services

We have the Process, the People, and the Technology needed to deliver high quality, scalable, product safety solutions to meet your ever-growing needs.

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Trends in Medical Information

The report provides valuable insights into how medical information contact centers are responding to global trends driving industry change

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Direct From Consumers: New Insights into Channel Preferences

Our findings give insight into consumers’ behavior and preferences, and can guide your customer care strategies going forward.

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Technology Enhanced Patient Engagement - It's a Blockbuster

The features and functions that should be top of mind when reviewing technologies to support your patient engagement program

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Surveying the Patient Engagement Landscape

We surveyed pharma professionals to better understand the current patient engagement landscape, including shared challenges, and how they are influencing strategies.

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HCL Technologies Acquires Life Sciences and Consumer Services Provider C3i Solutions

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The Experience Matters.

As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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