Abdullah Ali


Avaya Sales Consultant, A/NZ

Abdullah Ali is a solution engineering professional in Avaya’s Australian team. With more than a decade’s experience in business communications solutions, his focus is on helping customers solve their business challenges in relation to customer experience and team engagement.

Why a World Record-Setting Mentality is Critical in Customer Experience

/ Nov 15, 2018

Time-related metrics and broad customer engagement analytics monitor customer satisfaction and alert when to engage contact center managers with customers.

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