Frank Pettinato

Frank Pettinato

frank.pettinato@telerx.com

Frank is a seasoned leader in the consumer package goods, business services and technology industries. He holds an MBA from St. Joseph’s University and a Bachelor’s degree in Mechanical Engineering from Temple University.

What’s All the Buzz About?

/ Jan 11, 2018

Our appetite for a "jolt" is part of our history. We used our social media monitoring tools to learn more about the current energy drink market.

Read More

From Piggly Wiggly to Chatbots in 100 Years

/ Sep 20, 2017

Chatbots are here to stay. Frank Pettinato traces their history back 100 years to a single grocery store owner's big idea.

Read More

Adverse Events: Not Just a Concern for Healthcare

/ Feb 08, 2017

Frank Pettinato discusses the FDA database which catalogs adverse event and product complaint info for foods, dietary supplements, and cosmetics.

Read More

Integrate Social Media into Your Customer Care Service Model

/ Aug 09, 2016

Today’s more advanced social customer care activities require coordination among key stakeholders — namely, marketing, consumer affairs and external brand agencies.

Read More

3 Keys to Handling a Product Recall

/ Jan 15, 2015

Despite a company’s commitment to safe production and distribution practices, food recalls and other crisis situations can and do happen. The CDC estimates that every year in the U.S. alone,[…]

Read More