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Video Email: Your Secret Weapon in Improving cSat
The advantages of utilizing video email response to overcome low customer satisfaction.
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Is There a Place for Chatbots in Your Organization?
With increasing attention being given to artificial intelligence, chatbots are becoming a more viable option for many companies. Can they be put to use at your organization?
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7 Steps for Managing Adverse Events in Social Media
Any time a pharma organization engages in social media monitoring, they have to be prepared to uncover potential adverse events. Here are 7 best practices for managing this process.
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Pharma’s Practical Next Steps for Social Media
What’s Next: Practical Steps for Pharma's Increased Social Media Participation
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Pharma’s Top 4 Social Media Participation Concerns
The pharmaceutical industry has been actively participating in social media for a number of years, with a presence on most social media platforms including Facebook, Twitter, LinkedIn, YouTube, etc.[…]
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