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How are Empowered Nurses Changing the Pharma Industry?
Nurses today are in an optimal position to help pharma companies. Dr. Adele Mueller shares how empowering nurses empowers patients.
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EMA and Brexit Yet Again: Part 2
Another update from Bart Cobert regarding the ongoing Brexit saga.
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EMA and Brexit Yet Again: Part 1
The Brexit saga continues. Here Bart Cobert highlights new Brexit developments with regard to the EMA.
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When is a Signal Not a Signal?
Bart Cobert highlights the intricacies of signal detection. Including those instances in which a signal may not be a signal.
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Channel Surfing: How Do Consumers Engage with Your Brand?
We polled 300 real-world consumers to learn how they prefer to research and engage with brands. This is what we learned.
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DMCs and SACs
Bart Cobert examines the importance of, and differences between Data Monitoring Committees (DMCs) & Safety Assessment Committees (SACs).
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What Difference Does 5 Years Make?: Millennial Channel Preference
How have Millennial channel preferences for contacting consumer affairs changed over the past 5 years?
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Video Email: Your Secret Weapon in Improving cSat
The advantages of utilizing video email response to overcome low customer satisfaction.
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Data Security, Protection and the US-EU Privacy Shield: Part 2
Bart Cobert reviews the key requirements for the US-EU Privacy Shield, including implications for US Firms, Pharma Companies, and Drug Safety & Pharmacovigilance
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How the Best Brands Improve Customer Service: 5 Expert Tips
A critical element in any CX strategy is improving customer service. Here are 5 tips from some of the world's biggest brands.
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