Solving the Digital Transformation Puzzle

/ Dec 03, 2018

Digital transformation offers companies significant opportunities.Most companies have a digital strategy but very few can translate this into action.

Read More

Language and Translations in PV

/ Nov 27, 2018

Pharmacovigilance expert Bart Cobert examines the issues associated with language translation in PV and drug safety.

Read More

Healthcare on the patient-centricity highway!

/ Nov 19, 2018

Digital healthcare has only now begun to genuinely transform patient experience. These 6 major trends will drive the patient experience in 2018.

Read More

Why a World Record-Setting Mentality is Critical in Customer Experience

/ Nov 15, 2018

Time-related metrics and broad customer engagement analytics monitor customer satisfaction and alert when to engage contact center managers with customers.

Read More

Proactively Use VoC Insights to Blow Your Customers’ Minds

/ Oct 17, 2018

Capture customer expectations, preferences, and aversions. Use these VoC insights to drive customer-focused change and service enhancements. Learn more.

Read More

EMA and Brexit Yet Again: Part 3

/ Oct 02, 2018

Bart Cobert highlights the ongoing saga with EMA and Brexit. In this post, he elaborates on the lack of a current Brexit deal between the EU and the UK.

Read More

3 Keys to Patient Engagement Success

/ Sep 26, 2018

There are 3 keys to success when developing a patient engagement program.

Read More

How are Empowered Nurses Changing the Pharma Industry?

/ Sep 13, 2018

Nurses today are in an optimal position to help pharma companies. Dr. Adele Mueller shares how empowering nurses empowers patients.

Read More

EMA and Brexit Yet Again: Part 2

/ Sep 05, 2018

Another update from Bart Cobert regarding the ongoing Brexit saga.

Read More
EMA and Brexit Yet Again Part1

EMA and Brexit Yet Again: Part 1

/ Aug 15, 2018

The Brexit saga continues. Here Bart Cobert highlights new Brexit developments with regard to the EMA.

Read More

Blog Signup