events

CBI’s Annual Bio/Pharmaceutical Contact Centers Forum

A MUST-ATTEND IN 2016 — FEATURING EVEN MORE CONTENT AND INDUSTRY PERSPECTIVES

• The Legal and Regulatory Landscape Impacting Contact Center Operation

• Digital Strategies for Agile Omnichannel Contact Center

• Effective Monitoring of Adverse Events Over Various Channels of Communication

• Optimization of Data Utilization to Enhance Patient Support and Adjust Service Offering

• The Latest Updates on phactMI’s Newly Enhanced Web Portal and Initiatives to Ensure Transparency

• Innovative Ways to Improve Reactive Communications with HCPs

• Effectively Manage a Global Contact Center

• Analysis of Social Media Channels that Companies are Using to Improve the Customer Experience

event detail

Start: January 20, 2016
End: January 21, 2016
C3i Healthcare Connections will present "Digital Strategies for a Proactive Omni-Channel Contact Center" at 10:45 a.m. on January 20
Philadelphia, PA
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The Experience Matters.

As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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