events

SOCAP 2017 Annual Conference

Join hundreds of customer care professionals in San Diego, California for SOCAP’s 2017 Annual Conference, October 22-25 at the Hotel del Coronado.

This year’s conference theme, Moving at the Speed of Innovation, will help customer care professionals explore effective strategies, key trends and useful tools for staying ahead of the curve in today’s fast-paced, fast-changing consumer industry.

Don’t miss the tech panel “AI for Chatbots and Messaging” on Monday, October 23 from 2:00 pm where Frank Pettinato, GM/SVP Global Multi-channel Consumer Engagement will join other professionals to take a deeper dive on the relationship between chatbots and messaging. Through the sharing of case studies, the panel will address practical uses of chatbots and measuring customer satisfaction.

 

event detail

Start: October 22, 2017
End: October 25, 2017
San Diego, CA
Website

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