HIPAA & GDPR

Data Security & Privacy

C3i Solutions is a quality and process-driven company, and we know that data privacy and security are of the utmost importance to our clients. That’s why we’ve put into place highly developed, documented, utilized, and maintained procedures that ensure the quality of our service-delivery, with our Global Compliance and IT Information Security teams leading the charge.
To that end, C3i Solutions maintains important accreditations in data privacy and security:

  • PCI DSS – Being compliant with the PCI Data Security Standard (DSS) means that C3i Solutions is doing its very best to keep our clients’ customers valuable information safe and secure and out of the hands of people who could use that data in a fraudulent way.
  • GDPR Compliant

Data Security & Privacy Team

Shruti Dhand
Shruti is the Data Security Officer for C3i Solutions

Shruti Dhand has over 17 years of IT and Information Security experience. Shruti holds several professional certifications including the CISSP, CISM, and ISO 27001:2013 LA. Shruti oversees the information security and risk management program functions at C3i Solutions.

Heather Ferrence – R.N., B.S.N.
Heather is the Privacy Officer for C3i Solutions

Heather co-leads our Compliance Department at C3i Solutions. In addition to her role as the C3i Privacy officer, Heather oversees the Corporate Governance for C3i Solutions’ Pharmaceutical and Medical Programs. Heather ensures C3i Solutions remains in compliance with state, federal and global regulations, client expectations, and all policies and standard operating procedures.

Dyann Heward Mills
Data Protection Officer (DPO)

Heward Mills Limited Fitzwilliam Hall, Fitzwilliam Place, Dublin 2, DO2 T292 dataprotectionoffice@hcl.com

The Experience Matters.

As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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