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The life sciences industry is striving to develop patient engagement through the use of AI-driven virtual assistant services.
Transitioning from Illness Management to Wellness Management: How can Healthcare Make Itself an Active Partner in Consumers’ Lifestyle Transformation?
Bart Cobert addresses confusing areas in Drug Safety and Pharmacovigilance including Brexit, basic terminology, date formatting and others.
Healthcare organizations have a financial incentive to deliver value-based care throughout the entire patient journey. Proactive patient engagement supports this delivery model in several ways.
Digital transformation offers companies significant opportunities.Most companies have a digital strategy but very few can translate this into action.
Pharmacovigilance expert Bart Cobert examines the issues associated with language translation in PV and drug safety.
Digital healthcare has only now begun to genuinely transform patient experience. These 6 major trends will drive the patient experience in 2018.
Time-related metrics and broad customer engagement analytics monitor customer satisfaction and alert when to engage contact center managers with customers.
Capture customer expectations, preferences, and aversions. Use these VoC insights to drive customer-focused change and service enhancements. Learn more.
Bart Cobert highlights the ongoing saga with EMA and Brexit. In this post, he elaborates on the lack of a current Brexit deal between the EU and the UK.