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Solving the Digital Transformation Puzzle
Digital transformation offers companies significant opportunities.Most companies have a digital strategy but very few can translate this into action.
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Is Real-Time Analytics Right for Your Organization?
Big Data has been around for years, but the concept of real-time analytics has remained a challenge. But with current technological innovations, including automation and AI, that's all changing.
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Using Automation to Improve Data Integrity and Reduce Costs
Under the best conditions, quality review for tens of thousands of calls, emails, white mails, chats, texts and social media engagements each month is time-consuming and costly. Automation can help.
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From Piggly Wiggly to Chatbots in 100 Years
Chatbots are here to stay. Frank Pettinato traces their history back 100 years to a single grocery store owner's big idea.
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Is There a Place for Chatbots in Your Organization?
With increasing attention being given to artificial intelligence, chatbots are becoming a more viable option for many companies. Can they be put to use at your organization?
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Taking Advantage of Advanced Data Analytics to Improve Outcomes
Real-time data analytics is a necessity for companies managing patient support and adherence programs.
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Automatic Shouldn’t Be Robotic
We’ve all experienced them. And, done well, I happen to be a big fan. And yes, we at C3i Solutions leverage them on behalf of our clients. They are the[…]
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