デジタルカスタマーケア: エンゲージメント方法を変更

It’s no secret that consumers are more demanding than ever. They expect to be able to contact you anytime, anywhere, in the channel of their choice.

Download the white paper for tips and strategies on executing digital customer care at your organization. Topics include:

  • ソーシャルカスタマーケア:規準を高めて業績を改善
  • MMS/SMSテキスト送信: スマートソリューション
  • ライブチャット: ポジティブな対話を推進
  • セルフサービス: セルフサービス
  • 詳細

 

 

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