Tag Archive: call center

4 Considerations for Building a Workforce for Social Consumer Care

The following post was adapted from Building a Workforce for Social Consumer Care on JohnMacDaniel.net. For me, social media as it relates to brands and marketing has always been about consumer care. So how do contact centers begin to grow their workforce to support the not so new anymore yet[…]

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The Experience Matters.

As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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