The Experience Matters. Let us show you why.
Contact us today.
How have Millennial channel preferences for contacting consumer affairs changed over the past 5 years?
Read MoreAs mobile becomes more prevalent consumers will increasingly demand access to customer service through mobile channels. Embrace it.
Read MoreThe major social media platforms have been churning out a cyclone of updates. Here are some of the most relevant changes for brands engaging in social customer care.
Read MoreOur appetite for a "jolt" is part of our history. We used our social media monitoring tools to learn more about the current energy drink market.
Read MoreWhile summer is a time to sit back and unwind, Twitter and Instagram have been hard at work introducing fresh new features.
Read MoreA look at recent customer service related enhancements to Twitter and Facebook, and a study legitimizing the use of Twitter for customer care.
Read MoreThe following post was adapted from Building a Workforce for Social Consumer Care on JohnMacDaniel.net. For me, social media as it relates to brands and marketing has always been about consumer care. So how do contact centers begin to grow their workforce to support the not so new anymore yet[…]
Read MoreAs an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.
Contact Us