Tag Archive: social customer service

Telerx Social Customer Service Holiday Checklist

Social Customer Service Holiday Checklist: 10 Questions to Prepare Your Social Care for the Holiday Season

The following post was adapted from Hey Social Customer Service, ready for the Holidays? on johnmacdaniel.net The holidays are nearing. That, for me brings thoughts of turkey, ham, traffic jams, the excitement of the first snow, a visit to Santa, and of course, shopping. It also has me thinking about[…]

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Are You Missing the Interaction in Your Social Media Strategy?

The following post was adapted from You’ve Been Engaging, But Are You Interacting? on JohnMacDaniel.net. Much has been written about brands and the need to create content on their branded social media properties that encourages their community to engage. The power of compelling content and the consumer that can’t help[…]

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The Experience Matters.

As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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