HCL Technologies Limited, a leading global IT services company, today announced the acquisition of C3i Solutions, a leader in multi-channel customer engagement services for the life sciences and consumer packaged goods industries, from Merck & Co., Inc., Kenilworth, New Jersey, U.S.A. (known as MSD outside of the US and Canada).
These awards recognize companies that have implemented Avaya customer and workforce engagement solutions to significantly transform their business operations and improve customer service, employee productivity, organizational efficiency.
C3i Solutions has years of experience in supporting major electronic data capture systems (EDC), clinical trial management systems (CTMS), Interactive Response Technology (IRT), Investigator Portals, Safety systems, and electronic patient reported outcomes (ePRO) applications. Visit our booth during the Outsourcing in Clinical Trials conference to learn more!
Our core competency is connecting with – and caring for – consumers. We build lasting relationships with consumers every day on behalf of our clients, all while protecting and nurturing their brand. Meet C3i Solutions' team during the SOCAP 2019 Customer Care Conference to learn more!
C3i Solutions is exhibiting at the DIA Pharmacovigilance & Risk Management Strategies Summit. Our team will be at booth #10 to showcase our portfolio of high quality, scalable pharmacovigilance and drug safety solutions.
Astute and C3i Solutions teamed up to survey thousands of consumers about how they prefer to interact with brands, what has changed, and what hasn't. Join the webinar to learn about the results of our research.
The Experience Matters.
As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.