Consumer Affairs / Customer Service

Our core competency

 

When you partner with C3i Solutions, you’re joining forces with the proven and experienced expert in consumer affairs. Our core competency — handling complex and sensitive consumer affairs programs — separates us from our competitors and makes us the partner of choice in the consumer packaged goods, food and beverage, health and beauty care, auto, publishing, retail and durable goods industries.

Each and every day, we build and protect more than 800 brands on behalf of our clients.  Our representatives handle contacts ranging from brand praise and product inquiries, to product quality concerns and escalated interactions. They are encouraged to take responsibility for delivering an unmatched brand experience, ensuring satisfaction and brand loyalty.

Combine our focus on complex and sensitive interactions with our trained, dedicated representatives, operational processes and advanced technology solutions, and you can see why many of the world’s leading brands partner with C3i Solutions, year after year.

The Experience Matters.

As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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