Recalls and Crisis Events

Your brand is safe in our hands


Managing a brand’s reputation is a vital and often challenging task. Product recalls and crisis events by their very nature are unforeseen events, however, proactive advance planning can be a critically important component of a brand recovery strategy should an unexpected event occur. In this social media driven world, your brand team can quickly lose communication control.

That’s where C3i Solutions can help. With our depth of relevant experience in the pharmaceutical, food and beverage industries, combined with the successful management of a growing number of recalls and critical incidents every year, we are uniquely qualified to be your strategic partner at a critical moment.

C3i Solutions offers a comprehensive recall management program covering the risks of an unforeseen product recall. Our extensive experience and expertise offers the following advantages when faced with a risk situation:

  • Immediate access to a dedicated staff with extensive product recall experience and expertise
  • Pre-planned services that can be immediately deployed in the event of a potential risk
  • Effective brand protection solution options to fit your unique requirements
  • Critical event trending and early warning alert through social media monitoring
  • Additional “safeguards” available through our technology and partner network, including a flexible and robust platform, and access to industry leading experts


The Experience Matters.

As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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