The Experience Matters. Let us show you why.
Contact us today.
It’s time to prepare for the growth of digital and social in customer care in 2019.
Read MoreHow have Millennial channel preferences for contacting consumer affairs changed over the past 5 years?
Read MoreThe major social media platforms have been churning out a cyclone of updates. Here are some of the most relevant changes for brands engaging in social customer care.
Read MoreOur appetite for a "jolt" is part of our history. We used our social media monitoring tools to learn more about the current energy drink market.
Read MoreWhile summer is a time to sit back and unwind, Twitter and Instagram have been hard at work introducing fresh new features.
Read MoreAny time a pharma organization engages in social media monitoring, they have to be prepared to uncover potential adverse events. Here are 7 best practices for managing this process.
Read MoreA look at the social media trends that are changing the ways contact centers interacting with customers.
Read MoreJackie Gong highlights how pharma companies in China are using WeChat as an IT contact center support channel.
Read MoreA look at recent customer service related enhancements to Twitter and Facebook, and a study legitimizing the use of Twitter for customer care.
Read MoreReal-time data analytics is a necessity for companies managing patient support and adherence programs.
Read MoreAs an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.
Contact Us