Tag Archive: tips and tricks

How to Use Technology to Protect Your Brand From a Crisis

In every Consumer Relations professional’s perfect world, crises don't exist. Here are tips for protecting your brand before it becomes a crisis.

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Pharma’s Practical Next Steps for Social Media

What’s Next: Practical Steps for Pharma's Increased Social Media Participation

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Integrate Social Media into Your Customer Care Service Model

Today’s more advanced social customer care activities require coordination among key stakeholders — namely, marketing, consumer affairs and external brand agencies.

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How to Unlock the Value of Social Media Conversations

How to Unlock the Value of Social Media Conversations

Billions of social media conversations are taking place each month. How can pharma make sense of the endless data that can be found here?

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Telerx Social Customer Service Holiday Checklist

Social Customer Service Holiday Checklist: 10 Questions to Prepare Your Social Care for the Holiday Season

The following post was adapted from Hey Social Customer Service, ready for the Holidays? on johnmacdaniel.net The holidays are nearing. That, for me brings thoughts of turkey, ham, traffic jams, the excitement of the first snow, a visit to Santa, and of course, shopping. It also has me thinking about[…]

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5 Keys to Choosing the Right Healthcare IT Partner

5 Keys to Choosing the Right Healthcare IT Partner

As I mentioned in my last post, choosing an IT solutions provider is a critical decision for all healthcare leaders in their quest to stay competitive and offer cutting-edge technology. Here are 5 factors to consider when choosing the right healthcare IT partner: Cloud-Based Aptitude The future of the healthcare[…]

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5 Best Practices for Pharma Social Media

The FDA’s most recent guidance has sparked lots of questions and conversations about how Pharmaceutical companies can effectively use social media. Given the regulatory challenges in social media, here are 5 best practices for pharmaceutical companies interested in using social media: Identify clear and specific objectives that lend themselves to[…]

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Operational Tweaks Can Greatly Reduce PHI Breach Risk

After four years of anticipation, 45 CFR Parts 160 and 164, or HIPAA’s Ominibus Rule as it is more commonly known, went into effect on March 26, 2013, with corporate compliance required by September 23, 2013. Omnibus puts into law many things left unclear in previous HIPAA-related rulings, including requiring[…]

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As an industry leader in business process outsourcing, C3i Solutions delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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